More FAQ's

Who do I contact in an emergency?

Created by TourAxis Admin, Modified on Mon, 7 Sep at 10:24 AM by TourAxis Admin

You’ll receive your Tour Leader announcement email approximately 7 to 14 days before your tour begins. This will include your Tour Leader’s name and contact number. We highly recommend saving these details in your phone for easy contact, should you need any assistance.


For general questions before your tour starts, message us on WhatsApp during office hours on +44 7731 943978


While you’re on tour


If you’re currently on tour and need immediate assistance, your first point of contact should always be your Tour Leader. 


They’re on the ground with you and are best equipped to resolve issues quickly.


If you’re unable to reach your Tour Leader or need further support, you can call or message our dedicated emergency line on +27 60 818 0371. This number is also available on WhatsApp.

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